NO REFUNDS,due to our heavy work load and staff illneses,WE POST 3-5 WORKING DAYS AFTER PAYMENT HAS BEEN RECEIVED,MON-FRIDAY NO POST SAT+SUNDAY+BANK HOLIDAYS UK POSTING WILL BE SENT BY COURIER INTERNATIONAL POSTING WILL BE SENT BY ROYALMAILPOSTING OUTSIDE OF THE UK PLEASE READ DESCRIPTION BEFORE YOU COMMIT TO BUY FROM APPLIANCESPARE PARTSPlease ensure all customs, duties and fees are paid by the recipient once the parcel has arrived in the destination country. Delivered Duty Unpaid (DDU) means that the recipient is responsible for paying the destination country's customs charges, duties, or taxes. Parcels will be held by customs until any outstanding payments are made. Any payments not received may result in parcel being returned, delayed or in some cases destroyed.we appliancespareparts will not take any responsibility,if your parcel is returned back to us because you have not paid custom taxes,we will refund you the part amount but not the postage costs,if you do not agree with these terms,please don't buy from us,thanks,